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Unable to update my iPhone 6s Plus

I can’t do software Update my 6 S pluse phone


[Re-Titled by Moderator]

iPhone 6s Plus, iOS 11

Posted on Jun 4, 2022 9:28 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 4, 2022 9:36 AM

What happens when you try??

If your details are correct and you're running iOS 11, then you may need to use a computer to do the update since you've neglected updates for so long.


Go to Settings > General > About

What does it say for iPhone Model and Software Version?

You need an iPhone 6s/6s Plus or newer in order to run iOS 15..

Supported iPhone models - Apple Support

If your iPhone is really an iPhone 6 Plus, then you cannot upgrade beyond iOS 12

If your Software Version is currently 12.5.5, then your phone is not a 6s Plus, it's a 6 Plus

In which case you will need a newer model iPhone in order to run newer iOS versions than 12


have you read thru this support article for updating?

Update your iPhone, iPad, or iPod touch - Apple Support


need more storage for update?

If you need more space for an update on your iPhone, iPad, or iPod touch - Apple Support


issues?

Updating iOS: common issues and solutions - Apple Community


video..


2 replies
Question marked as Top-ranking reply

Jun 4, 2022 9:36 AM in response to rashini83

What happens when you try??

If your details are correct and you're running iOS 11, then you may need to use a computer to do the update since you've neglected updates for so long.


Go to Settings > General > About

What does it say for iPhone Model and Software Version?

You need an iPhone 6s/6s Plus or newer in order to run iOS 15..

Supported iPhone models - Apple Support

If your iPhone is really an iPhone 6 Plus, then you cannot upgrade beyond iOS 12

If your Software Version is currently 12.5.5, then your phone is not a 6s Plus, it's a 6 Plus

In which case you will need a newer model iPhone in order to run newer iOS versions than 12


have you read thru this support article for updating?

Update your iPhone, iPad, or iPod touch - Apple Support


need more storage for update?

If you need more space for an update on your iPhone, iPad, or iPod touch - Apple Support


issues?

Updating iOS: common issues and solutions - Apple Community


video..


Jun 4, 2022 9:36 AM in response to rashini83

Are you sure that you have a 6s Plus, and not a 6 Plus iPhone? The latter cannot be upgraded past iOS 12.5.5.


If you do have a 6s phone, the following could be the reasons that it will not upgrade:

  • The specific phone model does not support the update.
  • The phone has been "jailbroken."
  • The phone is running an iOS beta. If so, then you will need to remove the beta profile first.
  • The phone does not have enough free space. Typically it should have at least 5GBs available to update.
  • The phone is configured for either or both Low Power Mode or Personal Hotspot.
  • The phone is not connected to power and it has less than 50% charge left.
  • The phone is not connected via Wi-Fi to the Internet. It won't update on a cellular-only connection … unless it is on certain 5G cellular networks. (The 6 or 6s iPhones do not support 5G.)
  • The phone is connected via a VPN.

Unable to update my iPhone 6s Plus

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