You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPhone stopped receiving messages and calls.

Hey, my iPhone cellular is not working and stop receive messages and calls also I can’t use my 4G, when I try to update my iPhone to iOS 15 also can’t !!! What can I do ?


[Re-Titled by Moderator]

iPhone 12 Pro, iOS 14

Posted on Jun 4, 2022 3:18 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 5, 2022 1:06 AM

Try first to optimize the range of the mobile network, see this Apple article:

If you see No Service or Searching on your iPhone or iPad

If you see No Service or Searching on your iPhone or iPad - Apple Support

 

Then see these Apple articles below:

If you can't make or receive calls on your iPhone

If you can't make or receive calls on your iPhone - Apple Support

 

If you can't send or receive messages on your iPhone, iPad, or iPod touch

If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support

 

Then try again to do the update, see the following Apple articles:

Update your iPhone, iPad, or iPod touch

Update your iPhone, iPad, or iPod touch - Apple Support (IN)

 

If your iPhone, iPad or iPod touch won’t update

If your iPhone, iPad, or iPod touch won't update - Apple Support

 

You can do the update via PC, see this Apple article: Update software on iPhone, iPad or iPod touch in iTunes on PC

Update software on iPhone, iPad or iPod touch in iTunes on PC – Apple Support (UK)

 

If you have a Mac see this Apple article: Update your iPhone, iPad, or iPod touch with the Finder

Update your iPhone, iPad, or iPod touch with the Finder - Apple Support

 

You need about 7 GB device storage and good Wi-Fi.

If they are On, turn Off Hotspot & VPN.




1 reply
Question marked as Top-ranking reply

Jun 5, 2022 1:06 AM in response to ghaida53

Try first to optimize the range of the mobile network, see this Apple article:

If you see No Service or Searching on your iPhone or iPad

If you see No Service or Searching on your iPhone or iPad - Apple Support

 

Then see these Apple articles below:

If you can't make or receive calls on your iPhone

If you can't make or receive calls on your iPhone - Apple Support

 

If you can't send or receive messages on your iPhone, iPad, or iPod touch

If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support

 

Then try again to do the update, see the following Apple articles:

Update your iPhone, iPad, or iPod touch

Update your iPhone, iPad, or iPod touch - Apple Support (IN)

 

If your iPhone, iPad or iPod touch won’t update

If your iPhone, iPad, or iPod touch won't update - Apple Support

 

You can do the update via PC, see this Apple article: Update software on iPhone, iPad or iPod touch in iTunes on PC

Update software on iPhone, iPad or iPod touch in iTunes on PC – Apple Support (UK)

 

If you have a Mac see this Apple article: Update your iPhone, iPad, or iPod touch with the Finder

Update your iPhone, iPad, or iPod touch with the Finder - Apple Support

 

You need about 7 GB device storage and good Wi-Fi.

If they are On, turn Off Hotspot & VPN.




My iPhone stopped receiving messages and calls.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.