The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
my apple id has been signed out after update and the previous owner's details are now signed in. I need the device
iPhone X
You'll need to contact the previous owner, only they can unlock the device.
You'll need to contact the previous owner, only they can unlock the device.
You won’t be able to. Return the device or recycle it responsibly
How do I get him to do that since I don't have his contact
my apple id has been signed out after update and the previous owner's details are now signed in. I need the device
