Why can't I record an Instagram story with my iPad?

hi. i tried to record videos using instagram story camera but it didnt work. i tried to remove then re-install the instagram and first few seconds, it worked but after i quit the instagram app and tried recording again, it didnt work. does this have to do with viruses or else? the day before, i was browsing on safari and this one website kept opening another random websites whenever i clicked on anywhere on the page. there was also a tab about warning about virus but i wasnt sure what to do so i just closed all the tabs.


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Posted on Jun 5, 2022 9:10 AM

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Posted on Jun 19, 2022 12:59 PM

Well many times the Apple forum is filled with lots of people who know quick fixes outside the normal triage and why we come here for many reasons. I think the credibility was questioned when it was said there is not an iPad insta app which there is whether it is optimized or not and was working just fine until a week or so ago. I have plenty of stupid filter video to prove it. 🤣 Not sure if it was along side the last OS upgrade but I am assuming it is and will try when the new one is released. I guess Tik Tok it is for now😟

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Jun 19, 2022 12:59 PM in response to lobsterghost1

Well many times the Apple forum is filled with lots of people who know quick fixes outside the normal triage and why we come here for many reasons. I think the credibility was questioned when it was said there is not an iPad insta app which there is whether it is optimized or not and was working just fine until a week or so ago. I have plenty of stupid filter video to prove it. 🤣 Not sure if it was along side the last OS upgrade but I am assuming it is and will try when the new one is released. I guess Tik Tok it is for now😟

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Jun 19, 2022 10:33 AM in response to lobsterghost1

You saying this just goes to show you have absolutely no idea what we are talking about. So you just feel everyone under this conversation who is complaining about the IG app on the iPad is lost? The app is clearly on iPad and was working just fine a week ago, now it doesn’t allow you to create videos, reels or live stream. That’s the issue. Get an iPad and download Instagram so you can correct your previous statement about “No Instagram app for iPad”.

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Jun 5, 2022 9:58 AM in response to qc-andy

Your iPad, unless jailbroken, cannot get any viruses.

Be careful, ignore those scam attempts and read this support article:--> Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


As far as Instagram Story Camera is concerned, no native Instagram app has ever existed for iPads (only web version, or the iPhone app). For any further questions about instagram, please contact their support/developer team and ask them.


Regards

Giulio

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Jun 19, 2022 2:56 PM in response to lobsterghost1

Why you sounding so angry, nobody said it’s up to apple to fix the problem. Chill out, I spoke on the conversation here because I was going through the same issues as others who complained. As I said, I reported to IG and they haven’t gotten back to me. I never said “Apple should fix this problem “. Read to understand.

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Jun 19, 2022 5:00 PM in response to Tim Rortvedt

There is no Instagram app for iPad. That is fact. If someone downloads the iPhone app to their iPad, they are using an iPhone app, not an iPad app. There is a difference, even if people don't understand that. Instagram as I have said more than once in this thread has NEVER built an app for iPad.


Click this link --> https://apps.apple.com/us/app/instagram/id389801252/


That is the link to the Instagram App in the App Store. It is the ONLY Instagram app in the App Store. And note at the top of the page where it clearly says - This app is available only on the App Store for iPhone.


What does that mean? It means the Instagram app is for iPhone ONLY. If you download the app on your iPad, you are downloading an iPhone app and functionality may or may not work. As many here are now seeing, it doesn't work on iPad as it does on iPhone.


Not sure why this is so difficult for people to understand?

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Jun 17, 2022 2:45 PM in response to qc-andy

SAME HERE! I tried everything, deleting the app, updating both the app and my ipad mini 5, changing accounts and nothing. I can’t record anything from ig stories to reels and live stream. I can take pictures ok, but it wont let me hold the button and record.

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Jun 19, 2022 6:25 AM in response to qc-andy

I’m having the same exact problem on my iPad. I have uninstalled and reinstalled, logged out and it’s still the same. Please something honestly has to be done. I use my iPad to create content with reels on Instagram. This is literally weighing me down.

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Jun 19, 2022 10:21 AM in response to lobsterghost1

Lol what's this? Uhh these complaints wouldn't even arise if instagram never existed for iPads. I get the point that the instagram app is not really optimized for iPads and it only exists with full compatibility on iPhones. But it is still downloadable and can be used like normal on iPads only having an iPhone-like interface as the main difference.

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Jun 19, 2022 10:26 AM in response to qc-andy

I'm still having this problem and it really sucks. If Apple cannot resolve this, to whom do we reach out? To Meta (?) the company who owns instagram or.... I just want this issue to be addressed and gain more attention esp to those who can really do a thing about it.

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Jun 19, 2022 10:42 AM in response to gifty1357

It's really frustrating. I have also tried to reach out for any live support from IG but I guess they just don't have that. I hope Apple would notice this problem too not only IG and whoever is responsible to this. I do suggest that we make more noise about this bec there's a high chance that we're not the only ones experiencing this!!

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Jun 19, 2022 12:09 PM in response to gifty1357

I'm sorry, but it is you who doesn't understand. Apple doesn't own Meta/Instagram. Apple provides app developers an API (Application Protocol Interface) to design apps for iOS or iPadOS devices. Instagram has NEVER made an app for iPad, nor supported the iOS version from iPhone on iPad. iOS and iPadOS while similar in look and feel are NOT the same operating system. Apple has no ability to go into Instagram code to change anything. Apple doesn't own Instagram code. If the iPhone app was previously working on iPad, then Instagram has made some change to the API on their app to make it not compatible with iPad. Why? Only Instagram would know.


Complaining here on Apple's user to user only forum gets you nothing. If you or anyone else is not happy about whatever change Instagram did to their iPhone App to make it not work as it may have at one time on iPad, complain to Instagram.


If this isn't clear, let me know what you don't understand.

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Jun 19, 2022 12:31 PM in response to gifty1357

gifty1357 wrote:

Agreed. I also want us to be as loud as possible because many might want to speak up but don’t know how to. I actually had been searching for hours before finding this conversation and had to voice out my complaints too.

Be as loud as you wish. As long as you understand nothing you are loud about on this forum will get Apple's or Instagrams attention. This is a user to user only forum. Apple doesn't actively participate here. But even if they did, they can't do anything with Instagram code in their iPhone ONLY app to effect any change to make it compatible with iPad. Direct your angst to the only entity which can effect change here and that is 100% on Instagram.

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Jun 19, 2022 12:22 PM in response to lobsterghost1

Huh? Ive been using instagram on ipad for as long as i can remember.. as an artist i had to. The updates were up to date and everything, sometimes id get new features before my phone app did. What we’re complaining about here is that it suddenly stopped being able to record boomerangs and videos one-two weeks ago for no reason. Plus theres some graphic errors in the story posting environment.

A company such as huge as meta should fix this, but maybe its Apple’s problem? The app was working perfectly up until now.

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Why can't I record an Instagram story with my iPad?

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