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Why can't I record an Instagram story with my iPad?

hi. i tried to record videos using instagram story camera but it didnt work. i tried to remove then re-install the instagram and first few seconds, it worked but after i quit the instagram app and tried recording again, it didnt work. does this have to do with viruses or else? the day before, i was browsing on safari and this one website kept opening another random websites whenever i clicked on anywhere on the page. there was also a tab about warning about virus but i wasnt sure what to do so i just closed all the tabs.


[Re-Titled by Moderator]

Posted on Jun 5, 2022 9:10 AM

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Posted on Jun 19, 2022 12:59 PM

Well many times the Apple forum is filled with lots of people who know quick fixes outside the normal triage and why we come here for many reasons. I think the credibility was questioned when it was said there is not an iPad insta app which there is whether it is optimized or not and was working just fine until a week or so ago. I have plenty of stupid filter video to prove it. 🤣 Not sure if it was along side the last OS upgrade but I am assuming it is and will try when the new one is released. I guess Tik Tok it is for now😟

87 replies

Jun 19, 2022 12:50 PM in response to christinanoticemepls

Then it would be up to Instagram to fix it. Apple provides the API's to ALL app developers in advance of any iPadOS updates. If the app developers don't incorporate changes into their code, Apple can't get into it to fix it. But the fundamental issue here is Instagram for only reasons they must know has NEVER supported their app on iPad. Perhaps they simply don't want their iPhone only app to work on iPad. I can't answer that. You can't either. But you need to let Instagram know.


Given Instagram has never intended for their app to run on iPad, it would seem they simply don't care. The reality is for years people have been asking for an iPad version of Instagram. After all these years, they haven't listened to their customers. That's on them. NOT Apple.

Jun 19, 2022 4:20 PM in response to lobsterghost1

Yes! Supportive in every way in this thread! It should be used as an example! That is why I have forwarded it to several of my Apple Friends! Instagram has replied to me for when I asked for help a week ago and I will provide the others the riveting I formation they gave me:


the record button on the reels and story is not functional at this time on the iPad application. Ha ha ha.


so they are aware and will prob wait for the new release to update and see if working. Like I said it stopped around the time I did the 15.5 on iPad so My guess is code is not jiving. I guess like my first post we will have to see if insta decides to fix early or wait for 16 all! Frustrating but best answer we will get for now I think from

Insta

Jun 19, 2022 5:14 PM in response to lobsterghost1

There was an iPad app, Ohhhh sooo long ago, back in the day. I had it on my Mini. It was a separate downloaded app called instagram for iPad. If I did not give it away I still have it! But it would not prob work with all the newness. Currently Insta will not do a “native” app since the IPad changed it’s purpose and is now considered the same as your computer. You are there to use it to browse not take pics and create so they ( or whomever made the iPad version. I don’t remember anymore) ceased and and things moved forward it was just the one that was working and now has caused this thread with cap yelling and til last week, was working. So some people came here to seek help. That’s my history lesson to all and would have maybe cleared up confusion about the whole app.

Jun 19, 2022 6:39 PM in response to Tim Rortvedt

I'll have to take your word there was ever long ago an iPad version of Instagram. Having been here on this forum for more than a decade and having used Instagram for many years, I can certainly tell you I never saw one.


I thought you might find this article from 9to5Mac interesting as it's an interview with the president of Instagram, who explains why they've never released an app for iPad --> https://9to5mac.com/2020/02/16/instagram-ipad-app-excuse/


Whether anyone should buy they don't have enough resources, is questionable, imho. But this is what Instagram has to say on the subject. Personally, while Apple has been taking iPad more into computer territory, that does not (again, imho) equate to a reason Instagram wouldn't have an app for iPad. If anything, iPad is becoming more content creation oriented. Seems perfectly suited to supporting Instagram. However, as I've been saying, this is their decision to make.

Jun 19, 2022 9:08 PM in response to lobsterghost1

Ha ha ha. That is an Adam response and I agree about the reasoning. I could go on about him but I won’t.


There are certainly Apple historians who will certify. I remember as I was working on a project back in 2014 when a little new payment system was starting in Apple and Disney was working toward full adoption. Suddenly iPads were given for product testing cross platforms etc… long story short, I first downloaded the app on the mini 4 if I remember the model correctly and it was not launching and my Apple liaison told me to make sure I did the IPad version. Not the iPhone. I didn’t notice there were two til that moment. Needless to say, it now launched just fine. Again it was the same logo but not sure if it was vía insta or a 3rd party and okd by them. Based on Adam, they killed it so prob a Kahoots with a 3rd party.


Anyway, lots of things we both know and lots of things we don’t know. Power does not come from ability to delete posts but from knowledge and being able to communicate with others. You never know who you may need to lean on for help. I always say if you come out in a blazing trail of fire, you’re gonna burn yourself when you stop and listen. Peace




Jun 20, 2022 9:54 AM in response to juliane49

Yes it is all iPads but just recording as of now. Pics still work on mine too! I received a reply listed above. You are not alone! Hopefully the photo function will not go away but who knows how far Instagram is moving away from iPad functionality and as listed above, the native app is only supportive of iPhones even though many features work fine on ipad… until last week 😢

Jul 4, 2022 7:52 AM in response to qc-andy

me too its been weeks and its still not working i tried uninstalling and installing and it still didn’t work i tried fixing it in the instagram settings or the ipad settings and it still didn’t work, and i can’t take anymore pictures too, when i press story it automatically just shows up the gallery it doesn’t let me take pics vids reels anymore, i hope apple fixs this

Jul 4, 2022 8:23 AM in response to yuki282

yuki282 wrote:

me too its been weeks and its still not working i tried uninstalling and installing and it still didn’t work i tried fixing it in the instagram settings or the ipad settings and it still didn’t work, and i can’t take anymore pictures too, when i press story it automatically just shows up the gallery it doesn’t let me take pics vids reels anymore, i hope apple fixs this


Apple cannot fix this. Apple doesn't own Instagram. You need to take your grievance to Instagram directly.

Jul 7, 2022 5:00 AM in response to Milo-the-drink

I'll say it again.......Instagram does NOT have an iPad specific app. If you are using the Instagram app on your iPad, you are using the one designed specifically for iPhone. You can download iPhone only apps on an iPad. But that doesn't mean an iPhone specific app will work the same on an iPad and as you and all the others complaining here are learning, Instagram on iPad is not working correctly. And since Instagram has never released an iPad specific app for iPad, it's up to Instagram to address this.


Bro

Jul 8, 2022 2:52 PM in response to furymultan

furymultan wrote:

SAME. Cannot use video, ig live, reels.p anymore on my ipad pro. It’s such a bummer that i can only use photos. Like seriously, wth. This should be solved.

Let Instagram know you think they should do something about this. But also keep in mind, they have NEVER bothered to create an iPad specific app, so they clearly aren't too concerned about functionality on iPad.


Here's how you can contact Instagram --> https://help.instagram.com/

Jul 10, 2022 5:34 AM in response to filzafil

It is not just you as you can see by the length of this thread and the link above can help you contact them to report it. You can also preform the action and “shake”your device. A pop up will show and ask if you want to report a problem. The more people who say something to Instagram may affect their decision to support iPad but I doubt it as it would take more resources for them to dedicate to iPad exclusively. Here’s hoping! 🤞🏼

Jul 22, 2022 12:46 PM in response to qc-andy

I haven’t been able to record reels or any videos through the Instagram app for many months now. I tried reinstalling many times and I filed a complaint through Instagram with no response. I have this problem on both my iPad min and iPad Pro.


As a content creator this is a serious problem, especially when you spend extra money on Apple’s best technology that’s available.



Jul 22, 2022 1:00 PM in response to meltoy25

meltoy25 wrote:

I haven’t been able to record reels or any videos through the Instagram app for many months now. I tried reinstalling many times and I filed a complaint through Instagram with no response. I have this problem on both my iPad min and iPad Pro.

As a content creator this is a serious problem, especially when you spend extra money on Apple’s best technology that’s available.


Your last statement would indicate you think Apple has somehow limited the functionality of Instagram. Apple can't do anything with Instagram. Apple doesn't own Instagram. Apple can't get into Instagram code. Apple can't fix this in any way. It's good you reached out to Instagram. But it's also clear, since Instagram has never released an App for iPad and only maintains Instagram for iPhone, they are not particularly concerned whether Instagram works on iPad, which has nothing to do with paying for Apple's best technology.

Why can't I record an Instagram story with my iPad?

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