Related Article: If a message says 'Your account has been disabled in the App Store and iTunes'

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why is my App Store saying payment not completed

I’m trying to download a free app on the App Store but it will tell me payment not completed

iPhone 13 Pro Max, iOS 15

Posted on Jun 5, 2022 1:39 PM

Reply
Question marked as Apple recommended

Hello ~ Some free apps still require a credit card to be on file. Take a look here:


Change, add, or remove Apple ID payment methods


~Katana-San~

Posted on Jun 5, 2022 5:53 PM

1 reply

Why is my App Store saying payment not completed

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.