it says update your information bills something like that but that happened in my other email
Looks like you use/have multiple Apple ID.
Your Apple ID is the personal account you use with all Apple products and services. It includes the email address and password you use to sign in, as well as the contact, payment, and security details that you use with Apple.
You can’t merge multiple Apple ID accounts.
after a few weeks I bought apple gift card
See -> How to redeem your Apple Gift Card or App Store & iTunes gift card
How to redeem your Apple Gift Card or App Store & iTunes gift card – Apple Support (UK)
-> Add funds to Apple ID.
Then -> Check your Apple ID balance
Check your Apple ID balance – Apple Support (UK)
Get more help:
Call Apple in your region see: Contact Apple for support and service
Contact Apple for support and service - Apple Support
Or -> Contact Apple Support -> Get Support (apple.com)