Hi
Since Airpods Pro firmware update to 4E71, there is almost no ANC. Prior to this update ANC worked fine. Now is gone. Are you going to fix it?
The most important feature of this headphones is gone now.
You shall provide change log and possibility for a user to update firmware manually. A situation like this, is just not acceptable.
Moreno. Said:
"Airpods Pro - no ANC after firmware update to 4E71: Hi Since Airpods Pro firmware update to 4E71, there is almost no ANC. Prior to this update ANC worked fine. Now is gone. Are you going to fix it?[...]"
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Troubleshooting AirPods Updates:
A. Report this to Apple:
Having recently updated your iPhone, then it may be a bug in the update. So, report this to Apple. Apple won't get back to you directly, but the more feedback they receive on this, the more they will know what is going on, and what fixes to include in updates to come.
B. About these Forums:
These are user-to-user forums. We are not Apple; just everyday users like yourself. So, no one here is going to make the fix --only Apple can. Apple rarely reads these posts on their own timed will. So, provide them feedback to get the word out, hopefully leading to a fixed
Moreno. Said:
"Airpods Pro - no ANC after firmware update to 4E71: Hi Since Airpods Pro firmware update to 4E71, there is almost no ANC. Prior to this update ANC worked fine. Now is gone. Are you going to fix it?[...]"
-------
Troubleshooting AirPods Updates:
A. Report this to Apple:
Having recently updated your iPhone, then it may be a bug in the update. So, report this to Apple. Apple won't get back to you directly, but the more feedback they receive on this, the more they will know what is going on, and what fixes to include in updates to come.
B. About these Forums:
These are user-to-user forums. We are not Apple; just everyday users like yourself. So, no one here is going to make the fix --only Apple can. Apple rarely reads these posts on their own timed will. So, provide them feedback to get the word out, hopefully leading to a fixed
Hello Moreno,
Thank you for using Apple Support Communities.
We understand that the Active Noise Cancellation isn't working on your AirPods Pro. We would recommend taking a look at the steps and suggestions in the following support article to address this issue:
If Active Noise Cancellation isn't working as expected on your AirPods Pro - Apple Support
Best regards.
Airpods Pro - no ANC after firmware update to 4E71
