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Hope you are well. I bought 2 jazz e sims but there is the same issue occurred. There is no scanning esim in my 11 pro max, screenshot is also attached to that the error is coming. Kindly guide me thanks in advance,
iPhone 11 Pro Max, iOS 15
Perhaps the reply is in the warning message you're getting.
It looks like your iPhone cannot use an eSIM from that carrier. Contact them and explain your problem.
Read also this support article:--> Using Dual SIM with an eSIM - Apple Support
Regards
Giulio
Perhaps the reply is in the warning message you're getting.
It looks like your iPhone cannot use an eSIM from that carrier. Contact them and explain your problem.
Read also this support article:--> Using Dual SIM with an eSIM - Apple Support
Regards
Giulio
In addition to what ProustGiulio suggested, First of all why did you get different e-sims for the same number? One is a replacement you mean?
If you by any chance have a previously not removed e-sim follow the instructions below:
Erase your eSIM
Now TRY THE NEW E-SIM BARCODE.
Set up your cellular plan with eSIM
If nothing helps contact your carrier.
I scan 2 different esim with different numbers but did not scan, the same error come for 2 sims. I try in another iPhone both are working, but in mine 11 pro max it is a scanning error will come that's I mentioned in shots
Well, you can try a force restart:
Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side button. When the Apple logo appears, release the button.
any one have apple official email? Kindly send me
Contact apple support: Official Apple Support
E sim issue
