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Level 1

5 points

Apple saying i have an active subscription but i dont

whenever i try to remove my payment it always says "unable to remove" because i supposedly have an active subscription even though i dont. i have canceled the all of my subscriptions. now i cant download anything from the cloud or update my apps

iPhone X

Posted on Jun 6, 2022 5:03 PM

Best reply

Katana-San

Level 9

65,077 points

Posted on Jun 6, 2022 5:06 PM

Hello ~ Have you taken a look to see if all your subscriptions are indeed canceled?

Subscriptions and Billing - Official Apple Support

~Katana-San~

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Apple saying i have an active subscription but i dont

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