You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

lilliajade07 Author

Level 1

6 points

i can not purchase because it says i have an active subscription but i do not

i can not remove my payment method as it says i have an active subscription but i do not

iPhone 13, iOS 16

Posted on Jan 8, 2023 6:51 AM

Top-ranking reply

Limnos

Level 10

418,801 points

Posted on Jan 8, 2023 7:02 AM

Even if you cancel a subscription it is active until it expires.

To find out how to remove a payment method, or if you can't remove your last payment method or use no payment method with your Apple ID, read this article --> Remove a payment method from your Apple ID - Apple Support

- Ongoing subscriptions and Family Sharing organizers must always have a payment method present. To edit the cards used for those you may need to first add the new card and make it the primary payment method before removing the old card (see: If you need to change or update your Apple ID payment method - Apple Support ).

View in context

i can not purchase because it says i have an active subscription but i do not

Similar questions