phone wont shut off

nycole33 Said:

"phone wont shut off: Help Help my Iphone 11 wont turn off. None of my apps work. Ive tried power up power down side button. Nothing has worked."

-------

Your iPhone is frozen, to perform the following..

Troubleshooting a Frozen iPhone:

Try the Tips at these Apple Support Links:

• If the Screen isn’t Working on your iPhone or iPad - Apple Support



• If your iPhone is Stuck on the Apple Logo - Apple Support

• If your iPhone Won't Turn On or is Frozen - Apple Support

• If you Need More Help - iPhone - Apple Support