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How to check iPad order status?

I've ordered a iPad Air 5 and Apple Pencil, both with engravings, on 16th May and I received my pencil within a week. My iPad, however, is still in the state of processing and it’s been 3 weeks since I ordered. Should I contact Apple to check on the status?


[Re-Titled by Moderator]

iPad Air 5 Wi-Fi

Posted on Jun 7, 2022 5:40 AM

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Question marked as Top-ranking reply

Posted on Jun 7, 2022 5:49 AM

You can contact them, but I suggest that you just check this link every day:--> Viewing & Changing Orders - Shopping Help - Apple.

In all likelihood, the demand for the model you have chosen is higher than the availability. Be patient.

Regards

Giulio


2 replies

Jun 7, 2022 6:09 AM in response to Monkey_King

Non personalised items are usually fulfilled from in-country stock. Personalised items are not fulfilled from regional distribution centres, but are instead despatched from manufacture - in most cases from China.


The global semiconductor shortage, coupled with international shipping delays, are significantly impacting supply chains - and for this reason some items are experiencing delays in order fulfilment.


When placing your order, you should have seen an estimated shipping date; Apple’s estimated dates are generally very accurate. Your order confirmation will have included contact information for any enquiries concerning your order; if you have any concerns at all, you should contact Apple.

How to check iPad order status?

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