Maps on MacOS uses wrong contact Info

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Level 1

34 points

Maps on MacOS uses wrong contact Info

Maps does not have my correct info. It has 2 of my 4 favorites listed, but not home or work.

If I go into Contacts, the correct card is selected as 'My Contact'. All information is updated and current. I have all the defined addresses.

If I go into Maps, in the upper right on the User icon, I see it has the user I'm currently logged in as. Under Favorites, it does not show Home at all. It shows Work, but shows no address and gives me the option to add it. It then shows the other 2 favorites I have defined on all my other devices. When I click on the info icon next to 'Work', it has a pop-up to 'Set up your Contact Card'. It has a link on the bottom of the pop-up to 'Open My Contact Card'. When I click on this it goes to an empty contact card that only has my first and last name.

In Maps there is no option to set your contact card. In Contacts there is the option, and mine is set properly. It has my home and work addresses listed.

Why won't Maps use the correct card?!? Clearly there is some connection because it shows 2 of my favorites (from other devices). It just won't show the correct home/work addresses or link to the correct contact card.

Mac Studio, macOS 12.4

Posted on Jun 7, 2022 5:44 AM

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Answer 1

Top-ranking reply

midabe Author

Level 1

34 points

Jun 7, 2022 5:53 AM in response to midabe

Shortly after posting the issue, I found the resolution. I have a primary Apple account where I use every service - mail, contacts, reminders, etc. This account is setup is my 'Primary'.

I have another Apple account setup as well. The is an old '@me.com' account that I intended to have setup only for e-mail access. I noticed in the 'Internet Accounts' setup that the Contacts, Calendars, Reminders, and Notes were also selected for this account. It clearly states that for this account - 'This is not your primary iCloud account'. I deselected all services but e-mail. I noticed that Maps immediately showed my Home and Work addresses under the Favorites section. Maps appears to now have the proper link to my contact card.

I'm not sure why Maps used an Apple account that was not my primary Apple account. It does not give you the option to select which account in will use. Perhaps it used the last one added? This appears to be a bug in the application. I wanted to provide this update in case it helps others. Once I deselected 'Contacts' from the non-primary account, Maps switched to the correct Apple account.

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Maps on MacOS uses wrong contact Info

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