Missing music
When I purchased my new iPhone 12, most of my music disappeared, both the purchased and my own from my cd’s. How can I get them back?
iPhone 12 Pro Max, iOS 15
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You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
When I purchased my new iPhone 12, most of my music disappeared, both the purchased and my own from my cd’s. How can I get them back?
iPhone 12 Pro Max, iOS 15
You can redownload your purchased music:
Redownload music - Apple Support
For music that you got from a CD, you will have to sync them in the same way you put them on your previous iPhone:
Sync your iPhone, iPad, or iPod using your computer - Apple Support
BTW, if you subscribe to Apple Music, make sure to enable Sync Library on your new iPhone:
Turn on Sync Library with Apple Music - Apple Support
You can redownload your purchased music:
Redownload music - Apple Support
For music that you got from a CD, you will have to sync them in the same way you put them on your previous iPhone:
Sync your iPhone, iPad, or iPod using your computer - Apple Support
BTW, if you subscribe to Apple Music, make sure to enable Sync Library on your new iPhone:
Turn on Sync Library with Apple Music - Apple Support
Thank you. I did try that earlier, but very few of my purchased music was shown.
I do have the music on my iPad. When I airdrop the songs on iPhone, It tries to open the song with Apple Music, I don’t have a subscription to Apple Music. Any idea how to stop the Apple Music from opening?
Missing music