Not receiving verification codes via text

Question

Level 1

65 points

Not receiving verification codes via text

IPhone 11 Pro with iOS 15.5, T-Mobile. I am not receiving texts from providers sending a verification code (Social Security, Simplisafe, my credit union, etc) and I get “not delivered” messages when texting someone who does not have iMessage, though some of the texts are getting through even with the “not delivered” message. Seems to have started about 2 months ago. Need to both send to non-iMessage folks and get verification codes (that one has me baffled).

Posted on Jun 7, 2022 3:59 PM

Reply

Answer 1

Top-ranking reply

DorkDadDallad

Level 1

13 points

Jul 15, 2022 5:57 AM in response to Randy Gerdes

I am having the same issue with my iPhone7. About two months ago I stopped receiving verification texts. Since all of my financial institutions use two-factor authentication, this is very frustrating and inconvenient. I have the same carrier (AT&T) I’ve always had. My wife has an iPhone (a 10) and uses the same carrier as me and has not had any issues. I’ve gone through all of my settings to see what the reason could be but nothing jumps out.

Extremely annoying and frustrating. Most likely related to one of Apple’s half-baked and poorly conceived software updates.

Reply

Answer 2

Jun 7, 2022 4:01 PM in response to Randy Gerdes

Please get the SMS plan enabled by your Carrier or change the SIM. There is nothing in the iPhone that can affect this.

Reply

Answer 3

Randy Gerdes Author

Level 1

65 points

Jun 7, 2022 4:07 PM in response to SravanKrA

I understand. Thank you. I think getting a new SIM could be very difficult. I will contact the carrier to check for settings, etc. Previously, I have not experienced this problem with this phone and this carrier.

Reply