Original Leather Case made my iPhone 13 pro back glass cracked

I've bought an iPhone 13 pro in december 2021. Before that, I bought the original Leather Case and a Glass Protector.


The leather case was always EXTREMELY tight to the phone. But I assume it was normal.


After 4 months use, I took the leather case off to replace a sim card during a trip, and I found out that the back glass of my iPhone 13 pro is completely destroyed.


I'm SO SURE that this was the case's fault. And of course, It's broken ONLY in the area covered by the case. The camera never got any scratch cause it doesn't suffered the issues of the case. It's just ridiculous.


I'm writing just to aware the community.


After months discussing they haven't accept anything and I have to apparently assume the poor quality of their products and accessories.



Posted on Jun 8, 2022 5:24 AM

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Posted on Jun 8, 2022 6:41 AM

That phone sustained a hard fall as there is no way at all a leather case could have caused such damage to the back of your iPhone. If the case could cause such damage, we'd see this forum littered with threads from people saying the same and yet, here we are on the worlds largest forum about iPhone and there are no such posts. As you've learned, user caused damage is not covered by Apple warranty.

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Question marked as Top-ranking reply

Jun 8, 2022 6:41 AM in response to sebasc89

That phone sustained a hard fall as there is no way at all a leather case could have caused such damage to the back of your iPhone. If the case could cause such damage, we'd see this forum littered with threads from people saying the same and yet, here we are on the worlds largest forum about iPhone and there are no such posts. As you've learned, user caused damage is not covered by Apple warranty.

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Original Leather Case made my iPhone 13 pro back glass cracked

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