I have a mobile home in Brittany France, the site has just installed a Starlink System, it was fantastic for the first couple of weeks 15-30 Meg and then was giving nothing but problems for the last week, it would show connection but showed no inter

I have a mobile home in Brittany France, the site has just installed a Starlink System, it was fantastic for the first couple of weeks 15-30 Meg and then was giving nothing but problems for the last week, it  would show connection but showed no internet connection, but was only effecting iPhone and iPad, android were fine.

The site manager called in the people that installed the system and they were saying that the problem is with apple as they keep changing their coded.

Cam anyone throw any light on this please??