You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPhone connects to my Wi-Fi but I can’t use it.

My phone connects to my Wi-Fi but I can’t use it. Connected without internet


[Re-Titled by Moderator]


iPhone 12, iOS 15

Posted on Jun 8, 2022 11:47 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 8, 2022 11:55 AM

Check the Wi-Fi connection, see the following Apple articles:

Connect to Wi-Fi on your iPhone, iPad, or iPod touch

Connect to Wi-Fi on your iPhone, iPad, or iPod touch - Apple Support

 

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

If your iPhone, iPad, or iPod touch won't connect to a Wi-Fi network - Apple Support

 

Recommended settings for Wi-Fi routers and access points

Recommended settings for Wi-Fi routers and access points - Apple Support

 

If you need help with your Wi‑Fi password

If you need help with your Wi‑Fi password - Apple Support


If they are On, turn Off Hotspot & VPN.

 

2 replies
Question marked as Top-ranking reply

Jun 8, 2022 11:55 AM in response to JabulaniNcube

Check the Wi-Fi connection, see the following Apple articles:

Connect to Wi-Fi on your iPhone, iPad, or iPod touch

Connect to Wi-Fi on your iPhone, iPad, or iPod touch - Apple Support

 

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

If your iPhone, iPad, or iPod touch won't connect to a Wi-Fi network - Apple Support

 

Recommended settings for Wi-Fi routers and access points

Recommended settings for Wi-Fi routers and access points - Apple Support

 

If you need help with your Wi‑Fi password

If you need help with your Wi‑Fi password - Apple Support


If they are On, turn Off Hotspot & VPN.

 

Jun 8, 2022 11:53 AM in response to JabulaniNcube

Check your WiFi Router / Modem for --> Recommended settings for Wi-Fi routers and access points ...


Connecting to Wifi is the first part and then getting connected to the Internet is the second

  1. If you connect to Wifi, doesn't necessarily mean you are connected to the internet. If you are not connected to wifi could be a problem with iPhone settings or Router/Modem Settings
  2. If you are not connected to the internet is the sole issue of Router / Modem Settings. Contact your ISP immediately


For your Internet connection.

  • Over Cellular: contact your Carrier (Cellular Service Provider). The agency who issued the SIM to you
  • Over WiFI: Contact your ISP (Internet Service Provider), the agency who provided the Internet Service on your Modem/Router to you


However --> Connect iPhone to the Internet - Apple Support


My iPhone connects to my Wi-Fi but I can’t use it.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.