The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Can I get a defective exchange? It's been four days since I received it However, this issue continues to occur within a day of receiving it. I have never shocked my MacBook. Can I get an exchange?
MacBook Pro 14″, macOS 12.4
Contact Customer Support by phone or chat:
If you just got it, you have 14 days to return it for a refund.
Can I get a defective exchange?
