The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I made an order for a Macbook Air on the 11th of December, and I was emailed that the order is being processed. The strange thing is that no money was withdrawn from my credit card, and I haven't received any updates about the state of my order. Upon checking the page, I still get the processing message with an arriving quote being from 29th of December to 6th of January. I am not sure whether that is normal or that my order couldn't process due to an error?
That is normal. It will stay in the Processing status until shortly before it ships and your credit card will also be charged just before it ships.
I have found Apple shipping times to be quite accurate, but when they actually ship the date given will be an actual date, not a range of several days.
Does that mean the quoted arrival time on the order page could differ from the anticipated arrival date in the email?
Thank you so much for your help.
You are welcome
When Apple ships the item, they will send you an email with an anticipated arrival date, as well as tracking information. At that time they will charge your method of payment.
Hey, did you receive your macbook within the delivery timeframe?
My order did not withdraw the money
