The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
i ordered a laptop on your site and i wanted to pay with ideal.. i haven't paid it yet and i also didn't receive a billing mail. when will i receive this mail so i can pay for my macbook air?
When i got to the checkout i filled in my bank details and then the payment got declined. After this i received the email.
MacBook Air
If payment was declined, you need to contact Apple support. We are just other users here.
DId you order from the US store but show a shipping address outside the US? This Apple policy statement:
has this section:
Payment declined
