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my new phone is stuck on a screen with a blue cloud thing and says waiting for other iphone and it won't go back so i can try to connect it again

Posted on Jun 8, 2022 4:00 PM

Reply
1 reply

Jun 9, 2022 1:06 PM in response to sabr1naaa

Hey sabr1naaa,


Force restart your iPhone, and then start the transfer process again. To force restart press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side button. When the Apple logo appears, release the button. Those steps can be found here: Force restart iPhone - Apple Support


Just in case, here's more information on transferring to a new iPhone too: Transfer data from your previous iOS or iPadOS device to your new iPhone, iPad, or iPod touch - Apple Support


Thanks for participating in Apple Support Communities.


Take care!

my new phone is stuck on a screen with a blue cloud thing and says waiting for other iphone and it won't go back so i can try to connect it again

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