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I can't click on my name to cancel a subscription

I can't click on my name to cancel subscriptions. It is grayed out. Help

Posted on Jun 8, 2022 10:14 PM

Reply
Question marked as Best reply

Posted on Jun 8, 2022 10:41 PM

beccalynn22 Said:

"I can't click on my name to cancel subscriptions. It is grayed out. Help"

-------


Troubleshooting a Dull Name:

Start here: How to Cancel a Subscription from Apple - Apple Support


No Success?

Contact Apple support:

If you cannot get the above link to work, then contact Apple Support, asking to speak with an Apple Store Rep.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
1 reply
Question marked as Best reply

Jun 8, 2022 10:41 PM in response to beccalynn22

beccalynn22 Said:

"I can't click on my name to cancel subscriptions. It is grayed out. Help"

-------


Troubleshooting a Dull Name:

Start here: How to Cancel a Subscription from Apple - Apple Support


No Success?

Contact Apple support:

If you cannot get the above link to work, then contact Apple Support, asking to speak with an Apple Store Rep.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

I can't click on my name to cancel a subscription

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