You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

5 points

I can't click on my name to cancel a subscription

I can't click on my name to cancel subscriptions. It is grayed out. Help

Posted on Jun 8, 2022 10:14 PM

Top-ranking reply

Level 10

195,617 points

Posted on Jun 8, 2022 10:41 PM

beccalynn22 Said:

"I can't click on my name to cancel subscriptions. It is grayed out. Help"

-------

Troubleshooting a Dull Name:

Start here: How to Cancel a Subscription from Apple - Apple Support

No Success?

Contact Apple support:

If you cannot get the above link to work, then contact Apple Support, asking to speak with an Apple Store Rep.

Apple Contact Info:

Contact Us - Choose Locations
Proceed from there, as necessary
Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

View in context

Similar questions