You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I want to cancel an entire order

I want to cancel the entire order I placed.


The order has been partially cancelled but the Apple Pencil shows in shipment and I am unable to cancel the item or complete order.


[Personal Information Edited by Moderator]


Posted on Jun 8, 2022 11:08 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 9, 2022 8:28 AM

You can't cancel an order once it has shipped.

You will have to receive the item and go through the process of getting a refund.

1 reply

I want to cancel an entire order

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.