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Iphone 13 pro Max will not wireless charge

Iphone 13 pro Max will not wireless charge on new charge that says it supports the phone


Posted on Jun 9, 2022 9:56 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 9, 2022 11:16 AM

Your iPhone is compatible with MagSafe wireless charging (which is faster and more convenient).


For that to work, you would need:

  1. 20W USB-C Power Adapter.
  2. MagSafe Charger.


Can you confirm that you are using those items to properly charge your iPhone?


If so, then you will need to get expert service and support at the GeniusĀ Bar.



Click ā–¶ļøŽ Start a Service Request. āš›ļø



Need more help?



Click ā–¶ļøŽ Check Repair Status.

1 reply
Question marked as Top-ranking reply

Jun 9, 2022 11:16 AM in response to wjsarbk

Your iPhone is compatible with MagSafe wireless charging (which is faster and more convenient).


For that to work, you would need:

  1. 20W USB-C Power Adapter.
  2. MagSafe Charger.


Can you confirm that you are using those items to properly charge your iPhone?


If so, then you will need to get expert service and support at the GeniusĀ Bar.



Click ā–¶ļøŽ Start a Service Request. āš›ļø



Need more help?



Click ā–¶ļøŽ Check Repair Status.

Iphone 13 pro Max will not wireless charge

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