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Level 1

6 points

Iphone 13 pro Max will not wireless charge

Iphone 13 pro Max will not wireless charge on new charge that says it supports the phone

Posted on Jun 9, 2022 9:56 AM

Top-ranking reply

Level 9

56,377 points

Posted on Jun 9, 2022 11:16 AM

Your iPhone is compatible with MagSafe wireless charging (which is faster and more convenient).

For that to work, you would need:

Can you confirm that you are using those items to properly charge your iPhone?

If so, then you will need to get expert service and support at the Genius Bar.

Click ▶︎ Start a Service Request. ⚛️

Need more help?

Click ▶︎ Check Repair Status.

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