You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Scaner

Getting the error Cannot scan because of the following:

 

- Scan type set on the scanner is incorrect

- Scanner is busy

- Error occurred in the scanner

- Scanner is in Sleep mode

 

Check the scanner status and try again.

Scanner driver will be terminated.

 

Error code: 2100010

MacBook Pro 13″, OS X 10.11

Posted on Jun 9, 2022 12:10 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 9, 2022 1:25 PM

Start with this...


Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes or more.


Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.

3 replies
Question marked as Top-ranking reply

Jun 9, 2022 1:25 PM in response to mal52

Start with this...


Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes or more.


Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.

Scaner

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.