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Anyone with this Problem? : after installing a new HP printer my Mac think this printer is offline! Several attempts were made but neither on the IMac, nor on other Apple devices the printer could be found.
Now with connecting the printer directly with the router I am able to print, but again not with the other devices.
I think the Problem occured after installing update OS Monterey 12.4
iMac 21.5″, macOS 12.4
willem279 wrote:
Anyone with this Problem? : after installing a new HP printer my Mac think this printer is offline! Several attempts were made but neither on the IMac, nor on other Apple devices the printer could be found.
Now with connecting the printer directly with the router I am able to print, but again not with the other devices.
I think the Problem occured after installing update OS Monterey 12.4
Solve printing problems on Mac
https://support.apple.com/guide/mac-help/solve-printing-problems-on-mac-mh14002/mac
willem279 wrote:
Anyone with this Problem? : after installing a new HP printer my Mac think this printer is offline! Several attempts were made but neither on the IMac, nor on other Apple devices the printer could be found.
Now with connecting the printer directly with the router I am able to print, but again not with the other devices.
I think the Problem occured after installing update OS Monterey 12.4
Solve printing problems on Mac
https://support.apple.com/guide/mac-help/solve-printing-problems-on-mac-mh14002/mac
I solved the problem. This is some of the steps I took, thanks to a thread in the HP discussion forums.
1) Delete old printer driver under System Preferences -> Printer and Scanners.
2) Reinstall printer driver in same area. (You probably need to be cable connected to do this - USB)
3) With the printer on, cycle through turning Wi-Fi on and off a number of times in Printer Settings on the printer.
4) Reboot your router (I have an xFinity router)
5) Reboot your Mac
I am not sure which step is the most important or if they are all needed, but I think 3 & 4 are necessary. You may try from steps 3 to 5 only without reinstalling printer driver first to see if that works.
Good luck.
I have the exact same problem after updating to Monterey 12.4 with my HP OfficeJet Pro 8715. Wireless shows offline. Using USB and printer works fine.
HP printer problem after Monterey 12.4 update
