Cannot connect Apple Watch (original version) to iPhone 8+

I gave my Apple Watch (original version) to my daughter to use since we no longer own an iPhone. I followed all the steps to remove the activation code, but cannot get it to connect to hers (8+ model). We get to step 4 in this procedure Set up your Apple Watch - Apple Support and then it says a software update is available for the watch, but then says we must update the phone software first. So when I go to the phone software update page it says phone software IS up-to-date, running iOS 15.5. Note I shut both devices off, then restarted phone, then watch, before starting the above procedure. I have an Android (Galaxy S10e) phone and have found the connection process with both a Huawei watch and a Galaxy Watch 4 far easier than this - why is it so difficult with Apple? Seems there's a zillion others on this support forum with similar problems. Can anybody help? I don't need a referral to another support topic, tried them all already. Thanks!


Posted on Jun 10, 2022 11:37 AM

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Jun 10, 2022 12:02 PM in response to Joh4nn4

This is a user-to-user forum. There is not much we can do other than point you to the appropriate support articles. What series watch is it? FWIW a lot of people have had trouble updating a series 3 watch (and below). With the limited memory in a series 3 watch, your best option may be to make an appointment at the Genius Bar in an Apple Store near you and let them look at it. Or use the Apple online Support option. Either way:

Genius Bar Reservation and Apple Support Options - Apple


Jun 10, 2022 3:17 PM in response to javaliga

"What series watch is it?" As my post states, it's the original Apple Watch. I guess you'd call that series 1. I have followed the directions in the support articles exactly, with no success. What stops me is the process says my daughter's iphone needs its software updated when it IS the latest version. How to get around that?

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Cannot connect Apple Watch (original version) to iPhone 8+

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