Can't connect wireless mouse to new Mac mini

Question

Can't connect wireless mouse to new Mac mini

Can't connect wireless mouse to new M1 Mac mini

Mac mini, macOS 10.12

Posted on Jun 10, 2022 9:08 PM

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Answer 1

TheLittles

Level 10

195,359 points

Jun 10, 2022 9:20 PM in response to skdjfhskfjshf

skdjfhskfjshf Said:

"Can't connect wireless mouse to new M1 Mac mini"

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Troubleshooting Mac Bluetooth:

Verify Compatibility:

Is this is not an Apple brand, then look at the original packaging, seeing if it is comp able with your Mac and your MacOS.

Interference Being the Culprit:

Go Here: Resolve Wi-Fi and Bluetooth Issues Caused by Wireless Interference - Apple Support

Getting this Connected:

Go Here: Connect a Bluetooth Device with your Mac - Apple Support

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Answer 2

Jun 11, 2022 1:24 PM in response to TheLittles

Hi. None of the above.

After wasting a couple of hours trying to troubleshoot this problem using another computer, went to bed. This morning, managed to open the Bluetooth pane of System Preferences (with keyboard only!!!). The mouse was visible, with a "Connect" button; on which I could not press, not having a mouse...

A call to Apple Support was useless.

Finally solved the problem by using a Logitech mouse (with a dongle) with which I was able to press "Connect".

Thank you me for having a Windows laptop with a non-Apple mouse!!!

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Can't connect wireless mouse to new Mac mini

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