You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can't connect wireless mouse to new Mac mini

Can't connect wireless mouse to new M1 Mac mini

Mac mini, macOS 10.12

Posted on Jun 10, 2022 9:08 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 11, 2022 1:24 PM

Hi. None of the above.


After wasting a couple of hours trying to troubleshoot this problem using another computer, went to bed. This morning, managed to open the Bluetooth pane of System Preferences (with keyboard only!!!). The mouse was visible, with a "Connect" button; on which I could not press, not having a mouse...


A call to Apple Support was useless.


Finally solved the problem by using a Logitech mouse (with a dongle) with which I was able to press "Connect".

Thank you me for having a Windows laptop with a non-Apple mouse!!!

2 replies
Question marked as Top-ranking reply

Jun 11, 2022 1:24 PM in response to TheLittles

Hi. None of the above.


After wasting a couple of hours trying to troubleshoot this problem using another computer, went to bed. This morning, managed to open the Bluetooth pane of System Preferences (with keyboard only!!!). The mouse was visible, with a "Connect" button; on which I could not press, not having a mouse...


A call to Apple Support was useless.


Finally solved the problem by using a Logitech mouse (with a dongle) with which I was able to press "Connect".

Thank you me for having a Windows laptop with a non-Apple mouse!!!

Jun 10, 2022 9:20 PM in response to skdjfhskfjshf

skdjfhskfjshf Said:

"Can't connect wireless mouse to new M1 Mac mini"

-------


Troubleshooting Mac Bluetooth:

  • Verify Compatibility:

Is this is not an Apple brand, then look at the original packaging, seeing if it is comp able with your Mac and your MacOS.


  • Interference Being the Culprit:

Go Here: Resolve Wi-Fi and Bluetooth Issues Caused by Wireless Interference - Apple Support


  • Getting this Connected:

Go Here: Connect a Bluetooth Device with your Mac - Apple Support

Can't connect wireless mouse to new Mac mini

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.