You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I bought the iPad air 5 when it got released months ago and I am completely disappointed with its performance ! The battery looses 45% overnight with airplane mode on and every feature that could consume the battery off !
While watching Netflix, it looses 17% in 1 hour with low brightness!
Apple did a diagnostic test online and said
everything is fine !!
Does anyone have the same problem ? Is it normal for the battery to lose 45% overnight!
iPad Air, iPadOS 15
I did everything in the article and unfortunately nothing helped , in this case does apple take responsibility and replace the iPad ?
I did everything in the article and unfortunately nothing helped , in this case does apple take responsibility and replace the iPad ?
As described, your iPad may benefit from being restored to factory settings - as this will completely reset your iPad and install a fresh copy of the most recent version of iPadOS (currently iPadOS 15.5).
Before doing so, ensure that you have either a current iCloud or iTunes backup of the iPad - as this will be required to restore your data at the end of the process.
How to back up your iPhone, iPad, and iPod touch - Apple Support
When you are confident that you have a backup of your iPad data, proceed with the Factor Restore:
Restore your iPhone, iPad or iPod to factory settings – Apple Support
Restore all content to iPad from a backup - Apple Support
You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).
Download and use iTunes for Windows – Apple Support
Update to the latest version of iTunes – Apple Support
Use of a PC or Mac computer is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP) will be delighted to assist.
As I have already outlined, your iPad may benefit from being restored to factory settings - as this will totally reset your iPad and install a fresh copy of the most recent version of iPadOS (currently iPadOS 15.5).
Restoring a fresh copy of iPadOS will either resolve the problem - or reasonably confirm that your iPad has a hardware fault. When performing the Factory Restore, you would be advised to initially not restore your data from your backup, but to instead set-up “as new”. When normal performance has been confirmed, you can then restore your data from your iCloud or iTunes backup.
In the unlikely event that the problem has not been resolved, you are then in a much better position to explore replacement or repair if needed.
Battery utilisation will be determined by your device settings and your device usage. As a very generalised rule-of-thumb, you might reasonably anticipate about 10% per hour of active use - or 10% per day when your iPad is sleeping/used.
High screen brightness and/or CPU-intensive activity may significantly increase battery utilisation.
Did anything mentioned here help? I just got the same tablet this last week and the battery is draining freakishly fast and I’m not even doing anything on it.
Hello,
it could be helped --> Batteries - Maximizing Performance - Apple
Contact Apple Support —> Apple Support
I have the latest iPadOS installed , do you think that this could help ? I thought this is a hardware issue . And is the battery drain percentage normal ? If not would apple replace this iPad with a brand new one ?
Thank you for your help
Thank you very much for your help , I will try and restore the iPad to factory settings.
Just to know after that if the battery is performing as expected, can you tell me the normal battery percentage that should be lost overnight , and while normal using
(pdf browsing) in 1 hour ?
Thank you very much , I will try and do what you said and I hope it works , thank you !
iPad air 5 battery drains fast !!
