You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Backup/Transfer all iPhone 11 data when screen is water damaged?

Hi,

Water damaged iPhone 11 Pro Max and whilst waiting for a replacement I’m using a spare iPhone 7, unfortunately the latest backup is from over a year ago.

The damaged 11 Pro Max’s screen won’t turn on - initially the phone was working but with no display, now I’m not sure if it works at all. When plugging into Mac, neither iTunes nor Finder show the device connected.

Is there any way I can backup the 11 as-is, or transfer everything to the 7? Or is all data from the past year a lost cause and I need to move on?

iPhone 11 Pro Max, iOS 15

Posted on Jun 11, 2022 8:29 AM

Top-ranking reply

KiltedTim

Level 10

203,776 points

Posted on Jun 11, 2022 8:31 AM

It's too late for that. You need to back up before something catastrophic happens, not after.

Your data is gone.

View in context

Backup/Transfer all iPhone 11 data when screen is water damaged?

Similar questions