I lost my iPhone and I need help getting a new one
[Re-Titled by Moderator]
iPhone 12 Pro Max, iOS 15
Aside from the find my app (which had to be turned on), did you purchase Applecare + for the Phone (or get the one with theft + loss protection)?
As for getting a new one - unless you had the above coverage, you can pick any phone you'd like to buy.
And, Apple does not get involved in theft or loss recovery.
Are you dealing with Apple or the insurance company (theft + loss coverage administrator)?
That is who you need to communicate with. We are other end users, not Apple employees and cannot help with your problem.p
The Complete Guide:
▷ Follow these important steps.
▷ Call 1-800-MY-APPLE.
▷ Learn how to file a claim.
▷ Get Support.
▷ Download the Apple Support app.
Contact Customer Support by phone or chat:
I did purchase Applecare + for the Phone (or get the one with theft + loss protection). I was suppose to get an email with the link to how to get my new phone but never got it. And when I did it my self online it said it would take days, I can't go days without a phone!
I lost my iPhone and I need help getting a new one
