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I lost my iPhone and I need help getting a new one
[Re-Titled by Moderator]
iPhone 12 Pro Max, iOS 15
Contact Customer Support by phone or chat:
Aside from the find my app (which had to be turned on), did you purchase Applecare + for the Phone (or get the one with theft + loss protection)?
As for getting a new one - unless you had the above coverage, you can pick any phone you'd like to buy.
And, Apple does not get involved in theft or loss recovery.
I did purchase Applecare + for the Phone (or get the one with theft + loss protection). I was suppose to get an email with the link to how to get my new phone but never got it. And when I did it my self online it said it would take days, I can't go days without a phone!
Are you dealing with Apple or the insurance company (theft + loss coverage administrator)?
That is who you need to communicate with. We are other end users, not Apple employees and cannot help with your problem.p
The Complete Guide:
▷ Follow these important steps.
▷ Call 1-800-MY-APPLE.
▷ Learn how to file a claim.
▷ Get Support.
▷ Download the Apple Support app.
I lost my iPhone and I need help getting a new one
