When I select my PBS icon on my Apple TV the blue screen comes up then immediately goes away. I have used the free Apple TV app for years and suddenly it does nor load. What can I do to get it back, please.

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When I select my PBS icon on my Apple TV the blue screen comes up then immediately goes away. I have used the free Apple TV app for years and suddenly it does nor load. What can I do to get it back, please.

When I select my PBS icon (it was part of the Apple free package), the blue PBS screen comes on but then immediately goes away. I had bee watching this PBS app for years but now…. What can I do to get it back?

Apple TV HD, tvOS 14

Posted on Jun 11, 2022 4:19 PM

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Answer 1

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Urquhart1244

Community+ 2024

Level 10

140,600 points

Jun 11, 2022 7:30 PM in response to 71lunker

Try this for any misbehaving app:

Force-quit the app, then relaunch and try again.
If the issue persists, force-quit the app, restart the device, then relaunch and try again.
If the issue still persists, delete the app, re-download and try again.
If the issue still persists, then contact the app developer for further assistance.

Apple TV HD, tvOS 14

Users are advised to keep their devices up-to-date, for best support, features, bug fixes, stability, and performance.

Update your Apple TV - Apple Support (tvOS 15.5.1 as of May 25th.)

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When I select my PBS icon on my Apple TV the blue screen comes up then immediately goes away. I have used the free Apple TV app for years and suddenly it does nor load. What can I do to get it back, please.

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