Arlo ultra doesnt support HomeKit Secure video to recording

Will arlo fix this? Apple should not allow our costumer experience crash down for this im sure Many people like me buy those arlo cameras thinking in homekit secure video recording , not Just live stream. I feel extremly disapointed whit apple to allow this and arlo for not give what people want of your products

Apple TV 4K

Posted on Jun 12, 2022 12:20 AM

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Question marked as Top-ranking reply

Posted on Jun 13, 2022 7:38 AM

Hey there Servalmaracuya,


It does look like this is a supported camera per: iOS - Home Accessories - Apple. However, the capabilities and functionality that are offered can differ by device. You can reach out to Arlo's Support directly and offer feedback for their functionality or you can provide Apple with feedback on what capabilities are allowed with their software and hardware. Product Feedback - Apple.


If you need help with setting up a secure video on your HomeKit, you can follow the steps on this page: Set up HomeKit Secure Video on all your devices - Apple Support. Along with this page on how to Set up security cameras in Home on iPhone - Apple Support.


As it shows there:

When you add a HomeKit Secure Video camera in the Home app, you can choose streaming and recording options and assign the camera to a room.

Which applies only to the functionality that is offered by the hardware itself.


We hope this information helps you out.


Cheers!

1 reply
Question marked as Top-ranking reply

Jun 13, 2022 7:38 AM in response to Servalmaracuya

Hey there Servalmaracuya,


It does look like this is a supported camera per: iOS - Home Accessories - Apple. However, the capabilities and functionality that are offered can differ by device. You can reach out to Arlo's Support directly and offer feedback for their functionality or you can provide Apple with feedback on what capabilities are allowed with their software and hardware. Product Feedback - Apple.


If you need help with setting up a secure video on your HomeKit, you can follow the steps on this page: Set up HomeKit Secure Video on all your devices - Apple Support. Along with this page on how to Set up security cameras in Home on iPhone - Apple Support.


As it shows there:

When you add a HomeKit Secure Video camera in the Home app, you can choose streaming and recording options and assign the camera to a room.

Which applies only to the functionality that is offered by the hardware itself.


We hope this information helps you out.


Cheers!

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Arlo ultra doesnt support HomeKit Secure video to recording

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