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Peterwill123 Author

Level 1

6 points

Setting up an email account under "other"

When setting up my email on my iPad select "other" and after entering all the details, I get an error message "cannot connect using SSL" what must I do to fix this?

iPad (6th gen) WiFi

Posted on Jun 12, 2022 1:22 AM

Top-ranking reply

ProustGiulio

Level 10

208,584 points

Posted on Jun 12, 2022 1:31 AM

Contact your email provider and check all their needed parameters (SMTP/IMAP/POP etc) with them, as per the instructions provided at the section "Enter account settings manually" in this support article:--> Add an email account to your iPhone, iPad, or iPod touch - Apple Support.

Regards

Giulio

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Setting up an email account under "other"

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