Facial recognition
I got my phone wet and I’m unable to use facial recognition anymore. Everything else works properly though. Is there a way for me to reinstate this at all? I am traveling out of the country and really need it.
iPhone 7, iOS 11
User profile for user:
Brandon_J_321
User level:
Community Specialist
Hello cathyzipp,
Thanks for participating in the Apple Support Communities.
If you're having a problem with Face ID not working, check out the following resource to see if this helps to clear up what you're experiencing: If Face ID isn't working on your iPhone or iPad Pro - Apple Support
If you're unable to set up Face ID or use it, you may need to have the iPhone serviced. To check your service options, Contact Apple Support.
Have a great day!