You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź“° Newsroom Update

Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unnecessary withdrawals from my card

My card has been charged two payments, the first 5.99$ and next 7.99$. Last a payment it is my family subscription on the Apple Music. But I don't know what is the first payment. I would be return my money back.

iPhone X, iOS 15

Posted on Jun 12, 2022 1:10 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 12, 2022 1:11 PM

This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. See each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see 'apple.com/bill' on your billing statement - Apple Support

or go to Subscriptions and Billing - Official Apple Support


1 reply
Question marked as Top-ranking reply

Jun 12, 2022 1:11 PM in response to Dmytro_Lukash

This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. See each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see 'apple.com/bill' on your billing statement - Apple Support

or go to Subscriptions and Billing - Official Apple Support


Unnecessary withdrawals from my card

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.