Computer turns off when it's on battery power even the battery is full or little full.

Computer turns off when it's on battery power even the battery is full or little full.

What is going wrong?

MacBook Pro 13″, macOS 10.13

Posted on Jun 12, 2022 9:08 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 12, 2022 9:25 PM

Hi,

If your MacBook Pro has intel processor, resetting SMC could solve your issue.

How to reset the SMC of your Mac - Apple Support

If it doesn't help, try to check your MacBook Pro with Apple Diagnostics if it's caused by hardware related error.

Use Apple Diagnostics to test your Mac - Apple Support

Apple Diagnostics reference codes - Apple Support


3 replies
Question marked as Top-ranking reply

Jun 12, 2022 9:25 PM in response to umit116

Hi,

If your MacBook Pro has intel processor, resetting SMC could solve your issue.

How to reset the SMC of your Mac - Apple Support

If it doesn't help, try to check your MacBook Pro with Apple Diagnostics if it's caused by hardware related error.

Use Apple Diagnostics to test your Mac - Apple Support

Apple Diagnostics reference codes - Apple Support


Jun 12, 2022 9:33 PM in response to umit116

Could be a bad battery. Happened to me about a week ago (weird unplanned shutdown) and a replacement battery installed at an Apple Store did the trick Fixed a few other things too, including the trackpad which was pressed against by a . I suspected that the battery was intermittently failing. Worked sometimes but not always.


You might want to get a diagnostic. Hardware faults are often logged in nonvolatile memory and can be read through an Apple diagnostic. When I got mine, they had to pull out an ethernet cable (which newer Macs don't typically use) in order to run through the diagnostics.


However, getting an official Apple battery replacement may depend on what model you have. The model name you listed is extremely broad and doesn't include model year. Do you have any more specifics?

Jun 12, 2022 9:32 PM in response to umit116

umit116 Said:

"Computer turns off when it's on battery power even the battery is full or little full.: What is going wrong?"

-------


For reference...

Troubleshooting MacBook Pro Power:

A. Black Mac Screen:

Go Here: If your Mac doesn't Turn On or Start Up - Apple Support

Using External Devices: Try Resetting the SMC and NVRAM, but this time, using an external keyboard. Connect an external monitor and see if you get an output.


B. Mac Power Issues:

Try a New Charger:

If it is currently charging from a charger, then use a new charger:

A Few Links to Refer to Power:





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Computer turns off when it's on battery power even the battery is full or little full.

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