Mobile Data Connectivity NOT WORKING AND SHOWING IT IS ON

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Teo1999 Author

Level 1

4 points

Mobile Data Connectivity NOT WORKING AND SHOWING IT IS ON

Hi,

I have been having problems with my mobile data network. I`m on 3 mobile and it shows that there is data available but it cannot load ANYTHING.

Took the SIM out of my personal phone and put it back in, swapped my work phone`s SIM (O2 network) and it worked on my personal phone however when I put my 3 SIM into my work phone it also worked!

When I put my 3 SIM back into my personal phone it still wasn't working. I have reset the network settings, turned on/off airplane mode, turned on/ off mobile data, turned off WiFi calling, turned the phone off and on again and switched off my VPN...

And still nothing!

I have emailed my service provide (3) and have yet to hear back from them but I suspect they would just blame it on the phone!

Has anyone ever encountered this because this is seriously annoying trying to do day-to-day activities when you don't have WiFi to connect to

Would appreciate anything?

Many Thanks

Teo

iPhone 12, iOS 15

Posted on Jun 13, 2022 1:22 PM

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Answer 1

K_Faith

Community Specialist

Jun 14, 2022 10:59 AM in response to Teo1999

Hello Teo1999,

Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with using mobile data on your iPhone. To start, follow any steps you may have missed here: If you see No Service or Searching on your iPhone or iPad

"If your carrier confirms that there's no issue with your account or network, but you still can't connect to a cellular network, contact Apple Support."

We hope this helps.

Cheers!

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Mobile Data Connectivity NOT WORKING AND SHOWING IT IS ON

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