Google authentication for Apple Mail

I changed my Google password and wanted to update my Apple mail account but couldn't find a way to do so. Internet search suggested I delete my existing google account and reload. I did so and now I can't get past a screen that says "Google requires completing authentication in your web browser." when I click "open browser" nothing happens. Any way to get gmail back in my Apple mail?

iMac Pro

Posted on Jun 13, 2022 4:26 PM

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1 reply

Jun 14, 2022 11:47 AM in response to nacrow

Hey nacrow,


It sounds like you're having issues adding your Gmail account to the Mac Mail app.


First, we'd recommend ensuring that you're following the steps in this article: Add email accounts in Mail on Mac


If that doesn't help, you may want to try starting your Mac to safe mode to see if that changes anything. This article explains how to start to safe mode: Start up your Mac in safe mode


"Start up your Mac with Apple silicon in safe mode

  1. On your Mac, choose Apple menu  > Shut Down.
  2. Wait for your Mac to shut down completely. A Mac is completely shut down when the screen is black and any lights (including in the Touch Bar) are off.
  3. Press and hold the power button on your Mac until “Loading startup options” appears.
  4. Select a volume.
  5. Press and hold the Shift key, then click Continue in Safe Mode.
  6. The computer restarts automatically. When the login window appears, you should see “Safe Boot” in the menu bar.

Start up your Intel-based Mac in safe mode

  1. Turn on or restart your Mac, then immediately press and hold the Shift key until you see the login window.
  2. Log in to your Mac.
  3. You might be asked to log in again.
  4. On either the first or second login window, you should see “Safe Boot” in the menu bar."


Thanks!

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Google authentication for Apple Mail

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