Why is my Apple ID suspended

Click ▶︎ If your Apple ID is locked or disabled.

Need more help?

• Call Apple Support at 1-800-APLCARE. 📞
• International Support. 🌐
• Contact Apple Support. 📝
• Chat using Messages. 💬

I can’t download any apps or pay for my subscriptions

If you can't make purchases or update apps, including free apps, you need to update your payment method or add a new one. 

See also -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

See the Apple Support article(s) below. 

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.   *

Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   

iTunes Support – world wide   -

Apple Support schedule phone call     -

Billings and Subscriptions   -

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