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Xs turning of at 25%

I’m having a problem I just bought my new iPhone XS and it’s turning off at 25% my battery health is at 100% .Can it be my software causing this ? It’s on 14.8.1

iPhone XS, iOS 14

Posted on Jun 14, 2022 1:57 AM

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Question marked as Top-ranking reply

Posted on Jun 14, 2022 2:06 AM

Hey there,


yes try update your iPhone and see if this problem is solved: Update your iPhone, iPad, or iPod touch - Apple Support


also check out this article ☞ If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly - Apple Support


if you this issue still happening I will suggest you to back to the store that you purchase this phone from!

2 replies
Question marked as Top-ranking reply

Jun 14, 2022 2:06 AM in response to BrycejackM

Hey there,


yes try update your iPhone and see if this problem is solved: Update your iPhone, iPad, or iPod touch - Apple Support


also check out this article ☞ If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly - Apple Support


if you this issue still happening I will suggest you to back to the store that you purchase this phone from!

Xs turning of at 25%

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