You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Error - unable to verify genuine apple camera

I get the error for unknown camera part but I have never had my phone serviced and bought my phone directly from the apple store. How do I fix this?

iPhone 6s, iOS 11

Posted on Jun 14, 2022 7:30 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 14, 2022 7:33 AM

The unknown part error is as important as the Check Engine light in your car.


—It needs to be serviced A.S.A.P.—


Get expert service and support at the Genius Bar.



Click ▶︎ Start a Service Request. ⚛️



Need more help?



Click ▶︎ Check Repair Status.

1 reply
Question marked as Top-ranking reply

Jun 14, 2022 7:33 AM in response to Pkilv05

The unknown part error is as important as the Check Engine light in your car.


—It needs to be serviced A.S.A.P.—


Get expert service and support at the Genius Bar.



Click ▶︎ Start a Service Request. ⚛️



Need more help?



Click ▶︎ Check Repair Status.

Error - unable to verify genuine apple camera

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.