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Fitness App

I have had 3 days June 1, 2, 3 just disappeared on the rings but shows my workouts and awards. I have tried turning off the phone and watch but nothing changed. I have the iPhone 12 Pro with the latest iOS and I watch series 7

iPhone 12 Pro

Posted on Jun 14, 2022 8:29 PM

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9 replies

Jun 15, 2022 3:24 AM in response to Community User

Thank you for the information and I tried the forced restart and it did not work. The information that is missing is in the app that is on the phone. I don’t think the unpair, repair would work as the information is in the app. The screenshot shows that I had activity and exercise But does not calculate it into the rings or the weekly activity awards

Jun 15, 2022 3:40 AM in response to carie36

By unpairing;

When you unpair your watch a backup of your health and fitness data is made automatically as long as the paired phone is signed into iCloud and the backup is uploaded to icloud,when you come to re-pair your watch you are asked if you want to set it it up as new or restore it from a backup,you choose restore from backup then all your health and fitness data is downloaded back to the phone and watch from the icloud backup and you carry on using your watch with all previous data intact.


While the watch is unpaired you could also delete and re-install the fitness app in case it was that app that was causing the problem.


Fitness App

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