Apple’s Worldwide Developers Conference to kick off June 10 at 10 a.m. PDT with Keynote address

The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My macbook air will not turn on, any tips?

My Macbook Air will not turn on, any tips?

Posted on Jun 15, 2022 8:25 AM

Reply
Question marked as Best reply

Posted on Jun 15, 2022 9:01 AM

If your Mac doesn't turn on:



  1. Make sure that your Mac is connected to AC power. If it doesn't have a built-in display, make sure that your external display is connected to power, connected to your Mac, and turned on.
  2. Press and hold the power button on your Mac for at least 10 seconds, then release.
  3. Every Mac has a power button. On notebook computers that have Touch ID, press and hold Touch ID.
  4. If you see no change on your Mac, press and release the power button normally.
  5. If your Mac now turns on but stops at some other screen during startup, follow the steps for when your Mac doesn't start up all the way.


If your Mac still doesn't turn on, please contact Apple Support. 

3 replies
Question marked as Best reply

Jun 15, 2022 9:01 AM in response to marenvsetula

If your Mac doesn't turn on:



  1. Make sure that your Mac is connected to AC power. If it doesn't have a built-in display, make sure that your external display is connected to power, connected to your Mac, and turned on.
  2. Press and hold the power button on your Mac for at least 10 seconds, then release.
  3. Every Mac has a power button. On notebook computers that have Touch ID, press and hold Touch ID.
  4. If you see no change on your Mac, press and release the power button normally.
  5. If your Mac now turns on but stops at some other screen during startup, follow the steps for when your Mac doesn't start up all the way.


If your Mac still doesn't turn on, please contact Apple Support. 

Jun 16, 2022 8:10 AM in response to marenvsetula

Thank you for the valuable feedback!


Based on your response, I recommend service.


Service Checklist:



Click ▶︎ Start a Service Request. ⚛️



Need more help?



Click ▶︎ Check Repair Status.

My macbook air will not turn on, any tips?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.