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Purchased MS Office From App Store Does Not Work on MacBook Air

HELP.. I purchased MS Office 365 from the App Store and It does not work. Cannot call Microsoft you have to do the stupid chatting and wait for someone to call you I spoke with someone who could not help me and told me it was an Apple issue so then I requested a call from Apple and after 3 hours with a representative on the phone they had to refund my money. The issue is I need this software for school and I cannot afford to purchase another computer and should not have to. Has anyone experienced this if so how did you resolve it?

Posted on Jun 15, 2022 8:50 PM

Top-ranking reply

Barney-15E

Level 10

117,094 points

Posted on Jun 15, 2022 9:04 PM

Buy it from Microsoft, instead.

For me, Office 2019 runs on both an Intel Mac and an M1 Mac.

What didn’t work? Error messages?

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Purchased MS Office From App Store Does Not Work on MacBook Air

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