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Level 1

4 points

factory reseting a iphone se2 purchased used

i reset factory firmware and it says its locked to owner still and while setting up from my ipad it wants apple id and password of previous owner, she is dead now and we dont know it

Posted on Jun 16, 2022 3:54 AM

Best reply

Raicya

Level 10

208,563 points

Posted on Jun 16, 2022 9:14 AM

it wants apple id and password of previous owner, she is dead now

See -> How to request access to a deceased family member's Apple account

How to request access to a deceased family member's Apple account - Apple Support

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factory reseting a iphone se2 purchased used

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