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Anyone else having issues with the facial recognition working in sunlight or in dark situations? Mine will absolutely not open without the password if I’m outside in sunlight. First world problem I know but very frustrating. I thought it was a defective phone but even after Apple replaced it it’s doing the same thing.
iPhone 13 Pro Max
Hi Bluesboy22,
Thanks for contacting Apple Support Communities!
Here's a handy resource which will show you how to troubleshoot Face ID if it's not working as you'd expect: If Face ID isn't working on your iPhone or iPad Pro - Apple Support
We hope this helps.
Cheers!
iPhone 13 Pro Max facial recognition in sunlight
